FAQ’s – How can we help you?


Browse the questions below to find what you are looking for.

Do I need a Professional Organizer?
A Professional Organizer will be of great help if 2 or more of these statements below are true for you.
  • I can't seem to find things when I need them.
  • Clutter disrupts my relationship, work or health.
  • I feel embarrassed to invite people to my home.
  • I forget important dates and appointments.
  • I want to tidy but do not know where my things belong.
  • I spend money on things I know I already have, but can't find.
  • I have paper stacks and piles of clutter on several surfaces in my home.
  • I feel like I am not as productive with my time as I'd like to be.
  • I wish I had more free time.
Why hire a Professional Organizer?
A Professional Organizer (‘PO’) will be able to determine your organizing challenges. PO’s offer support, suggestions and guidance to overcome those challenges and they use their skills to give ideas and solutions you’ve never thought of before. PO’s know which questions to ask to help you get a different perspective of looking at your things, which makes the decision making process of what needs to be done with each item a whole lot easier. A PO keeps you on track and motivates and guides you to ensure that a project is always finished.
What areas in Japan do you work in?
iQuitClutter serves the greater Tokyo region including Kawasaki and Yokohama.
Do you also offer Virtual Organizing for clients that live remote or overseas?
Yes, iQuitClutter works with clients in more than 6 different countries. Long distance virtual consultations are held via Skype, Zoom or Facetime. Sessions range from 30 minutes up to 2 hours and can be scheduled as often a week or month as needed. Did you know that Virtual Organizing is a budget friendly way to get organized with the support of a Professional Organizer? If you want to know more about this service, contact me.
Do I need to tidy the home/office before you come for the appraisal?
Do NOT tidy your home/office before my visit. I like to see your space as it is to be able to determine your organizing challenges and find suitable solutions that suit your lifestyle.
How can you make my life/work easier?
Together we look at all your items and I help you decide what things you no longer need. Less stuff means less cleaning and tidying and it creates space for more important things. After that, I organize your items for easy access and neat appearance in a way that it suits your needs. Tidying will be quick and easy. I streamline your household in a way that make everyday duties and tasks easier to deal with and to help you maintain organization on the long run. You will have more spare times for doing things you enjoy.
Who is your typical client?
My clients are busy professionals and individuals that like to get organized but don’t have time or don’t know where to start.
How long will it take to get my space organized?
It is my goal to help get your space organized as quickly and efficiently and effectively as possible. Each client and organizing project is unique so how much time it will take depends on your goals, what and how much you are organizing, and how quickly you are able to make decisions. After the free appraisal I will have a better sense of what we can realistically accomplish in a particular time frame. I recommend a minimum of 4 hours for each session to achieve small goals every time.
When will I see results?
You will see results after each session (minimum of 4 hours). I guarantee I will not leave you in a mess. I may tear apart your room or space and it may look like an obstacle course while organizing, but when I leave you at the end of the day, it will be organized.
Can you describe a typical working session?
You will find more information on how it works throughout this website.
Should I purchase any supplies?
To save time and money I recommend you to not purchase any organizational supplies until after we have completed the de-cluttering and sorting of your things. Only after that you will know exactly how much and what kind of systems and containers you really need.
How will I maintain my space?
Being organized is a skill you can learn and this has everything to do with keeping up with new habits. This will take time and dedication. I am here to educate and coach you about simple and easy solutions to help you set up personalised systems that suit your lifestyle so that those new habits are easier to maintain. After a period of time I also follow up with clients to see how they are doing and assist in fine-tuning any systems as needed.
How do I know I will be satisfied with your work?
iQuitClutter guarantees 100% client satisfaction and I will continue to assist you until your organizing goal is achieved. You do not need to pay if you are unhappy with the results.
I feel ashamed to show you my clutter. How do I know I will feel comfortable with you?
During the free 30-minute appraisal we look at your organizing wishes and you can also get a feel of who I am and how I work. Please remember that organizing and helping others is my passion. I enjoy what I do. On top of that, I don’t judge. I have lived in 7 countries since 2002 and understand that all people are different. My passion is to help you grow and move forward to start making a positive lifestyle change.
Do Professional Organizers clean?
Professional Organizers are not the same as housekeepers/cleaners and are not expected to do housework. Their primary goal is to help you get your life organized, to help with the tasks to achieve that, and to figure out a schedule and a plan for you to stay better organized in the future. Most Professional Organizers, however, will be happy to recommend cleaners that they have worked with in the past. Make sure to inform the Professional Organizer if you are also interested in getting a cleaner in after the project.
I see you are a member of NAPO. What is NAPO?
NAPO is the National Association of Productivity and Organizing Professionals™ (NAPO®) based in the United States and has approximately 3,500 members dedicated to helping people and organizations bring order and efficiency to their lives. NAPO’s mission is to be the leading source for organizing and productivity professionals by providing exceptional education, enhancing business connections, advancing industry research, and increasing public awareness.
What is the institute of Challenging Disorganization (ICD) that you are also a member of?
ICD is a non-profit 501(c)3 educational organization whose mission is to benefit people affected by chronic disorganization. Its members are professional organizers and related professionals. ICD was originally incorporated in 2001 as the National Study Group on Chronic Disorganization and it officially changed its name to the Institute for Challenging Disorganization in 2011.
What are your rates?
On the Services page you find the current rates.
How do I pay?
Payment is requested within 14 days after the service and can be made by cash, credit card or direct bank deposit.
What is your cancellation policy?
My aim is to help you get the job done and for that I need your commitment to the project. Therefore, 48 hours notice is required for cancellation. That allows me to fill the appointment. Cancellations of less than 48 hours will be invoiced as a full session.
Can I purchase a gift certificate for someone in need of your help?
YES! Contact me for details.